Women's right to the suffrage

the gettysburg adress

CONVERSATION WRITING : Assignment Unit 5 (Complaints)

2.Create a new version (Provide better customer service in your version) 

Mr.Nanimi: Hi,I'm Nanimi of Ahmed Al-Hamid & Co. in Riyadh.

   That's Mr. Carr

Mr.Carr  : Yes, I'm talking. What can I help for you?

Mr.Nanimi: Exacatly, I have a problem about a delay of your job.

   An engineer is sent by you who came here with nothing.

   I need an active engineer.

Mr.Carr  : I'm really sorry about that. I'll check it.

Mr.Nanimi: as quickly as possible. Because of it have an affect on my job.

Mr.Carr  : O.K,I get it. I do apologize.

   I'll send an new engineer fot repairing within a day.

Mr.Nanimi: Yes, as soon as possible, I hope.

   I don't have much time. Thank you for your service.

Mr.Carr  : You're welcome.

Solution

The main idea is my engineer can't work his job because he just got a first job. I'll send an new engineer fot repairing within a day.

_______________________________

3.Imagine you are Peter Carr. Following the above phone call and then a conversation with Mr.Bains, write a fax to Mr.Nadimi. Tell him Mr.Bains will return in four days with the parts and the system will be repaired within five days. Use the fax template.

STELLA COMMUNICATION PLC.

PO BOX 45, 27 PARKWAY, HALL GREEN, BIRMINGHAM BH56 4TR ENGLAND

PHONE 44 121 312 769/221 FAX: 44 121 312 593

FAX TO: Hamid Nadimi                                                FROM: Peter Carr
Ahmed Al-Hamid & Company
Fax number 966 1 367933

No of Pages (INC. this one):1                                        DATE: 4 March 1995


ATTN: Hamid Nadimi – Operations Director

RE: Peter Carr - Customer Service

Following out your problem. I am pleased to tell you that Mr.Bains will return in four days with the relevant parts and the system will be repaired within five days.

If there is any way I can be of further assistance, please to be in touch with me.
Once again, please accept my apologize for the delay about this job.

Furthermore, let me assure you of our best standards of service in future.


Best regards.
Peter Carr 
Peter Carr
Customer Service

Telephone2

Sales Car

A : Good morning. May I help you, sir ?

B : Hi. I’m looking for a pick - up truck for son

A : Well, I’m happy to advise you to buy a four – door one.
I will bring you a catalogue.
It is the latest model 190 hores power and four doors
We have a demo car if you like to drive to see how it is.


B : Wonderful. I would like to try.


A : Sure, sir. The gears are very smooth

B : But look at all these nodes, how can I remember how to use them

A : Don’t worry, sir. It is simple. This is the engine starter.
Those are indicator lights. Next, is the head light and the other one is the low beam.


B: I like black, do you have one. what about the price ?
I hope it’s not very expensive .


A: If you decide to buy it . I will be glad to give you a ten percent discount and we have warranty for 2 years.

B:Ok,I buy.

eating out - iba

Pound : Hello, Welcome to Pozydol.
Mook : Hello, I have a reservation. at 6:30
Tou : Yes, All right.
Pound : What’s your name ? How many are you?
Mook : I’m Mook, 3
Tou : I’m Tou.
Cat : I’m Cat.
Hostess : Table for three?
Tou : Yes, Thank you.
Hostess : Right this way, please.


Zings : Hi! My name’s Zing. I will be your waiter this morning.
What would you like to drink?
Mook : Yes, I will have a Thai iced tea, please
Zings : And you ma’am. (Tou)
Tou : Just water for me
Cat : And I would like a coke.
Zings : Would you like any appetizers?
Mook : Yes, we will have the ginger prawns.
Zings : Excellent choice. I will be back shortly. What do you think about your food?
Mook : I like it, It’s very nice.
Tou : Yes, That’s true, but it’s too salty.
Mook : And. What do you think about ginger prawns?
Cat : I think it’s very delicious.
Zings : Anything else?
Tou : No thanks, Just the bill please.
Zings : Just a moment, please.
Cat : Thank you
Pound : thank you please come again. Have a nice day.
Pound : Hello, Can I help you?
New : Hello, I have a reservation at 07.30.
Pound : What’s your name?
New : I’m New.
Pound : All right. Table for 1?
New : Sure. Thank you.
Pound : Follow me, please.
New : Thank you.
Pound : Wait a minute. Waiter will come.


Zings : Good morning, Sir.
New : Good morning. The menu, please.
Zing : Here Sir, I suggest you to try duck steak.
New : Oh good ! I never have that. I will try it.
Zing : Would you like a beer, Sir?
New : I would love one.
Zing : Any think ales?
New : Nothing, thank you.
Zings : Just a moment, please.
New : Check please, How much is it all together?
Zing : Just a few minute, please. We are checking.


Pound : Good morning, Welcome to Pozydol.
Sit : Good morning, I have a reservation at 7:00
Pound : How many people? What’s your name?
Sit : I’m Sit and his name Boat.
Boat : How you got a free table for 2?
Pound : Yes, come this very please. Will this be all right.
Sit : Yes, this is all right. Thank you.
Zings : Would you like the menu?
Boat : Yes, please.
Zing : Here you are. What would you like to menu?
Sit : I think I’ll have some tomato Soup to start with
Boat : I would like a mushroom soup.
Zings : And what would you like after that?
Sit : Perhaps, I think I would like steak and kidney.
Boat : I would like roast beef.
Zing : I’m sorry. The roast beef is off.
Like to try Irish stew. Instead it very nice.
Boat : All right that sound right.
Sit : Could be have a banana split for dessert please?
Zings : Yes, Anything to drink?
Boat : Just a lemon juice.
Sit : Just a water for me. I’m driving. I’ve got and if you don’t mind.
I would like to pay right now. You see, I’m in a hurry.

Telephone Message